Frequently Asked Questions

 Crofton Townhomes Association uses an online management software called "PayHOA" to track all account balances and billing. To view the most up-to-date information regarding your account, please log into your PayHOA account. Login details are provided to each owner at the time of purchase.

If you're unable to access your PayHOA account or have specific questions about HOA payments, please feel free to email the Board of Directors at Crofton533@gmail.com.

 Yes, you can pay your assessments online. The Crofton Townhomes Association allows online payments through the PayHOA portal. You can pay via ACH (using your bank account's routing and account numbers) for a $1.95 flat fee or with a debit/credit card for a fee of 3.25% + $0.50 (e.g., a $400 payment incurs an additional $13.50). Refer to your welcome email or unit ledger email for instructions on accessing the PayHOA portal.

HOAs like, Crofton Townhomes Association, derive their basic legal authority for their existence, activities, and actions from state statutes (laws) and certain legal documents:

• Articles of Incorporation
• Declaration of Covenants, Conditions and Restrictions
• By-Laws
• Rules & Regulations

• Bring the corporation into existence
• Define the basic purpose and powers of the corporation
• Indicate there will be a board of directors and may, identify the initial board

The underlying document of a homeowner's association, apart from state law, is the Declaration, also referred to as Covenants, Conditions, and Restrictions (CC&Rs). The Declaration is the constitutional law of the Crofton Townhomes Association. The Declaration defines the limits and inclusions of ownership for the owners and the HOA. As a legal entity the association is better prepared to pursue certain business needs, such as entering contracts, raising funds, filing liens, and collecting fees in a foreclosure.
The Declaration may contain:

• Definitions of the physical elements of the property
• The method for determining the share of interest in the common area for each property owner
• A list of the responsibilities for the association and individual owners and permitted uses of common areas and individual units
• Responsibilities for care of the association and the common areas
• Restrictions on the use or enjoyment of properties in the association and common areas

The Declaration forms the constitutional foundation of the HOA; Bylaws define the laws and operating procedures of the Crofton Townhomes Association. Bylaws detail the framework for governing the association that is authorized in the Declaration. They address the association's structure, the board, the officers, definition of a quorum, ability to enter into contracts, etc. Bylaws provide reliable guidance for board members at meetings in addition to:

• Requirements of membership meetings
• Voting rights of property owners
• Procedures for electing the board of directors
• Procedures for the board of directors to elect officers
• General powers and duties of the board

Rules and regulations are the operational and behavioral laws that apply directly to Crofton Townhomes' residents and their guest. They state acceptable and/or unacceptable conduct for all owners, their guests, visitors and renters. Rules and regulations may generate conflict between the board and the owner(s) since they may provide restrictions regarding noise, pets, use of the property or common areas, and fining procedures, however, good rules serve the interests of the entire community and protect the common areas.